The following senior marketing practitioners and business leaders augmented our quantitative data with their own insights on the state of digital customer experience in South Africa.
Laurian Venter
OneDayOnly
Erin Louw
Retail Capital
Leendert van Delft
DHL
Amanda Reekie
ovatoyou
Thabo Ramushu
Colgate-Palmolive
Tinyiko Mageza
V&A Waterfront
Annemarie Barnard
Dischem
Matt Brownell
Yoco
Kia Abbott
CX Evangelist
Antonio Bruni
Picup
Julia Ahlfeldt
CCXP
Ya'eesh Cader
Sanlam Investments
Rahul Jain
Peach Payments
Charlie Stewart
Rogerwilco